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Go-live

Go-live is when the store operates at full capacity with ESL tags instead of paper labels (or in a controlled parallel run).

Before the switch

Section titled “Before the switch”
  • Catalog aligned with checkout / official price list
  • Map complete and associations spot-checked
  • Base Station online (if in scope)
  • Remote + proximity tests ok
  • Staff trained on the minimum flow (search → update → verify)
  • Paper rollback plan for emergencies (if required by the store)

During go-live

Section titled “During go-live”
  1. Communicate schedule and floor contact.
  2. Run a visible trial update (known SKU).
  3. Monitor the first batches (errors, shadow zones).
  4. Collect staff feedback (UX, timing, questions).

After 24–72 hours

Section titled “After 24–72 hours”
  • Review tickets / open issues
  • Weak radio zones mitigated or documented
  • Confirm daily maintenance is clear
  • Update support contacts

If something goes wrong

Section titled “If something goes wrong”