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Radio coverage and best practices

One Base Station typically reaches up to about 4,000 tags. Real coverage depends on layout, materials, and interference.

  • Place the base in a central point relative to the gondolas to cover, with a reasonable line of sight.
  • Avoid hiding it behind thick metal sheets or in shielded storerooms.
  • Plan coverage tests before full go-live.
  • For mass updates, prefer remote; keep Bluetooth proximity as a fallback.
  • Base Station powered and online
  • Associated with the correct store
  • Map updated with tag positions
  • Test on tags in a nearby zone (ok)
  • Test on tags in a far / corner zone (ok)
  • Test behind any critical obstacles (cold rooms, warehouse, mezzanines)
  • Observed update time in line with typical 60–80 s
  • Fallback plan: proximity update for weak zones
  • Some tags update, others do not (geographic pattern)
  • Intermittent updates in one aisle
  • Base Station online but frequent timeouts

Actions: Base Station offline / weak signal.

Practice Why
Update in batches outside peak checkout Reduces operational stress and calmer verification
Spot-check at the shelf Catch price list ↔ display errors
Document shadow zones Needed for a possible second base
Do not move the base without retesting Coverage changes with position